The ReKoop Store Policies
WHAT IS YOUR ONLINE RETURN POLICY?
We except returns or exchanges within 14 days of the original purchase date. All items must be unopened and unused. We do not offer refunds or exchanges on any of the handcrafted items. Please email us at INFO@THEREKOOP.COM if you wish to make an exchange, and one of our team members will assist you as soon as possible.
PROCESSING AND SHIPPING
Our processing time is 2-5 business days, then orders are shipped out. Our business days are Monday through Friday, any inquiries will be answered within 1-3 business days. Weekends and Holidays are not included as business days. Some items are handmade and may take two weeks before they are shipped out. If you have any problems or concerns about your order don't hesitate to email us at INFO@THEREKOOP.COM